APC net management cards

Talking to the APC Smart-UPS AP9606 Web/SNMP network card:

How to Recover from a Lost Password

Overview

If the User Name or Password becomes unknown, you can use a local computer to restore access to a Management Card that uses the APC AOS module, version 3.0 (or later). The latest AOS version is available at the APC web site (www.apcc.com).

Recovery procedure

To recover from a lost Password or User Name, do the following:

1. Select a serial port at the computer to be used for a terminal emulation connection with the Management Card.
2. Disable any service that currently uses the selected serial port,such as PowerChute plus or UNIX Respond.
3. Disconnect any cable from the selected serial port and connect the smart-signaling cable (940-0024) that came with the Management Card to the selected serial port and to the serial port on the UPS or chassis.

   Note: If the computer uses smart-signaling PowerChute plus, omit Step 3: A smart-signaling cable (940-0024 or 940-1524) is already installed.

4. Run a terminal program (such as HyperTerminal).
5. Configure the serial port for 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control, and save the changes.
6. Press ENTER to display the User Name prompt (you may need to press ENTER two or three times).
7. Press the reset button on the Management Card.
8. Press ENTER to redisplay the User Name prompt.
9. Use apc for both the User Name and Password to log in.

   Note: If you take longer than 30 seconds to log in, you will need to repeat Step 6 through Step 8.

10. Select System from the Control Console menu.
11. Select User Manager from the System menu.
12. Select Administrator from the User Manager menu, and follow the on-screen instructions to change the User Name and Password settings to the new values.
13. Press CTRL-C to exit to the Control Console menu.
14. Log out to save the changes.
15. If necessary, reconnect any cable disconnected from the computer’s serial port in Step 3.
16. Restart any service disabled in Step 2.

Pinouts for the smart-signaling cable (940-0024)

Pin#2(F) - Pin#2(M)
Pin#3(F) - Pin#1(M)
Pin#5(F) - Pin#9(M)
Pin#1(F) - Pin#4(F)
Ground - Ground

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created by Joe Mount 2005-09-28 modified by Joe Mount 2005-10-03