Routine Tasks - Revision history

Stadm1: /* Disc RMAs */

2011-05-31T21:13:34Z

Disc RMAs

Stadm1: /* Disc RMAs */

2011-05-31T19:31:52Z

Disc RMAs

Stadm1 at 19:22, 31 May 2011

2011-05-31T19:22:01Z

Stadm1: /* Disc RMAs */

2011-05-31T19:21:23Z

Disc RMAs

Stadm1 at 19:19, 31 May 2011

2011-05-31T19:19:19Z

Stadm1 at 19:18, 31 May 2011

2011-05-31T19:18:58Z

Stadm1 at 19:17, 31 May 2011

2011-05-31T19:17:57Z

Stadm1 at 19:17, 31 May 2011

2011-05-31T19:17:36Z

Stadm1 at 19:17, 31 May 2011

2011-05-31T19:17:09Z

Stadm1 at 20:13, 3 May 2011

2011-05-03T20:13:33Z

@@ Line 63: / Line 63: @@
 Mark Gorecki<br />
 modified by Joe Mount  2006-02-13<br />
-modified by Vincent Radzicki 2011-05-09
+modified by Vincent Radzicki 2011-05-23

@@ Line 47: / Line 47: @@
 **visit http://www.seagate.com/www/en-us/support/warranty_%26_returns_assistance
 **click "check warranty and return a signal drive", then click "begin RMA"
-**fill in all appropriate product and shipping inforomation (ask Darla for shipping info.) and proceed to checkout
+**fill in all appropriate product and shipping inforomation (ask IT staff for shipping info.) and proceed to checkout
 **click "print a mailing return label"
 *WD RMAs
 **visit http://support.wdc.com/warranty/index.asp
-**click "end users" and then "Product Replacement"
+**click "End User Customers" and then "Product Replacement (RMA)"
-**choose "Standard Replacement"  and fill out all appropriate information (again ask Dalra for shipping info.) and proceed to checkout
+**choose "Standard Replacement"  and fill out all appropriate information (again ask IT staff for shipping info.) and proceed to checkout
 **create RMA and click "Print Mailing Label"
 *Print out the return shipping label with RMA information
-*Properly package the Discs in ESD (Electro Static Discharge) Bags and with enough packing foam to protect from damage
+*Properly package the Discs in ESD (Electro Static Discharge) bags and with enough packing foam to protect from damage
 *Make sure to tape labels on box and drop the boxes off at the purchasing office to get shipped
-*write a note saying who the RMA should be charged to and what server the disc is from
+*write a note telling who the RMA should be charged to and what server the disc came from
 ----

@@ Line 63: / Line 63: @@
 Mark Gorecki<br />
 modified by Joe Mount  2006-02-13<br />
-modified by Vincent Radzicki 2011-05-18
+modified by Vincent Radzicki 2011-05-09

@@ Line 44: / Line 44: @@
 == Disc RMAs ==
 *Seagate RMAs
 **visit http://www.seagate.com/www/en-us/support/warranty_%26_returns_assistance
@@ Line 55: / Line 54: @@
 **choose "Standard Replacement"  and fill out all appropriate information (again ask Dalra for shipping info.) and proceed to checkout
 **create RMA and click "Print Mailing Label"
 *Properly package the Discs in ESD (Electro Static Discharge) Bags and with enough packing foam to protect from damage
 *Make sure to tape labels on box and drop the boxes off at the purchasing office to get shipped
+*write a note saying who the RMA should be charged to and what server the disc is from
 ----

@@ Line 61: / Line 61: @@
 ----
 <br />
-Mark Gorecki
+Mark Gorecki<br />
 modified by Joe Mount  2006-02-13<br />
 modified by Vincent Radzicki 2011-05-18

← Older revision		Revision as of 19:17, 31 May 2011
Line 63:		Line 63:
	Mark Gorecki		Mark Gorecki
	modified by Joe Mount 2006-02-13		modified by Joe Mount 2006-02-13
		+	modified by Vincent Radzicki 2011-05-18

← Older revision		Revision as of 20:13, 3 May 2011
Line 44:		Line 44:

	== Disc RMAs ==		== Disc RMAs ==
		+	*Print out return shipping label with RMA info. either for Seagate Technology or Western Digital
		+	*Seagate RMAs
		+	**visit http://www.seagate.com/www/en-us/support/warranty_%26_returns_assistance
		+	**click "check warranty and return a signal drive", then click "begin RMA"
		+	**fill in all appropriate product and shipping inforomation (ask Darla for shipping info.) and proceed to checkout
		+	**click "print a mailing return label"
		+	*WD RMAs
		+	**visit http://support.wdc.com/warranty/index.asp
		+	**click "end users" and then "Product Replacement"
		+	**choose "Standard Replacement" and fill out all appropriate information (again ask Dalra for shipping info.) and proceed to checkout
		+	**create RMA and click "Print Mailing Label"
		+	*Properly package the Discs in ESD (Electro Static Discharge) Bags and with enough packing foam to protect from damage
		+	*Make sure to tape labels on box and drop the boxes off at the purchasing office to get shipped
		+

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